Website Terms of Use

Welcome to ellira.com.au. This website is owned and operated by Ellira Pty Ltd (ABN 96 688 683 301, ACN 688 683 301). By using this site, you agree to these terms. They're short and written in plain language — if anything is unclear, just ask us.

About these terms

These terms cover your use of this website only. They are not a service agreement. If you receive supports from Ellira, the terms of those supports — what we deliver, what it costs, and both of our rights and responsibilities — are set out in your own NDIS Service Agreement, which we go through with you before anything begins.

Who we are

Ellira is a mental health and disability support provider based in Victoria. Ellira is not yet a registered NDIS provider — we are working toward NDIS registration. We'll update this website when that changes.

Information, not advice

The content on this website is general information about Ellira and our supports. It is not medical, clinical, legal or financial advice, and it isn't a substitute for advice from your doctor or treating team. Ellira does not diagnose conditions or prescribe medication.

If you need urgent help, don't rely on a website. Call 000 in an emergency, or Lifeline on 13 11 14 (24/7).

Using this site

You're welcome to browse, download and print pages from this site for your own personal use. Please don't:

Our content

The text, logo and other content on this site belong to Ellira Pty Ltd or are used with permission. Trade marks and names of other organisations mentioned on this site belong to their owners.

Links to other websites

We link to other websites — like the NDIS Commission and advocacy services — because we think they're helpful. Those sites aren't ours, and we're not responsible for their content. A link isn't an endorsement.

Keeping things accurate

We do our best to keep this website accurate and up to date, but things change — NDIS arrangements, contact details, the supports we offer. We may update the site and these terms at any time without notice. If you're making a decision that matters, please contact us to confirm the current position.

Liability

To the extent the law allows, Ellira isn't liable for loss arising from your use of this website or your reliance on its content. Nothing on this page excludes rights you have under the Australian Consumer Law or other laws that can't be excluded.

Your privacy

How we handle personal information — including anything you send us through this site — is explained in our Privacy page.

Governing law

These terms are governed by the laws of Victoria, Australia.

Questions