For participants

Your plan, your goals — your call.

Whether you're brand new to the NDIS or you've been navigating it for years, this page is the short version of what Ellira can do for you, how starting works, and what it costs to find out (nothing).

What we can help with

Four areas
Seven services

Everyday & living support

Help at home and out in the world — supported independent living, daily-life support and community access, built around your routine.

Mental health & recovery

Recovery coaching and peer support from people who get it — including workers with their own lived experience of mental health recovery.

Psychology

Registered psychologists, in person or telehealth, working with your treating team — not instead of it.

Support coordination

Making sense of your plan and connecting supports around you — independently. We connect you with whoever fits best, including other providers.

Free guides

Plain-language answers to the NDIS questions people actually ask — our resources library is free for everyone, participant or not.

Where we work

Five Melbourne regions and central Perth — check your suburb and find your local page.

How starting works

From "maybe" to supported, at your pace

01

A conversation, not a sales pitch

Call, email or use the form. A real person replies within one business day and books a free intake chat — phone, video or in person.

02

We listen, then we're honest

What you want, what your plan funds, what we're good at — and if we're not the right fit for something, we'll say so and point you to who is.

03

Matched, introduced, adjusted

Workers chosen for fit, introduced properly, and changed without awkwardness if it's not right. Support flexes as your life does.

Common questions

Things people ask us first

Do I need to have everything figured out before I call?

No. 'I think I need some support but I'm not sure what' is a completely fine place to start. The free intake conversation exists exactly for that.

What if I don't have an NDIS plan yet?

We can still talk. We offer free support with NDIS access — helping you understand the process and put a strong application together. No plan, no charge, no obligation.

Can I choose my worker — and change if it's not right?

Yes and yes. Fit matters more than almost anything. We match carefully, introduce you properly, and change workers without drama if it isn't working.

Do I have to move all my supports to Ellira?

Never. Use us for one support or several — your choice. We work alongside your existing providers and coordinator, and we'll tell you honestly if something isn't our strength.

Ready when you are.

One conversation, no obligation, and you'll know a lot more than you do now — about your plan, your options, and us.

Call 1300 487 996 Refer