06 Service · Mental Health & Peer Support Work

Support from someone who has been there too.

Peer support work is delivered by people with their own lived experience of mental health challenges and recovery. They walk beside you as an equal — sharing hope, understanding without judgement, and practical ways through the hard parts. Connection first, always at your pace.

A support worker and participant smiling together during a conversation

You're not alone in this.

Someone who's been where you are — walking beside you, at your pace, for as long as it helps.

What a peer
worker offers

What's included
Side-by-side support

Lived-experience connection

Time with someone who has walked a similar path — real understanding, not textbook advice, and no need to explain from scratch.

Hope & motivation

Proof that things can get better, from someone living it — a steady source of encouragement when your own runs low.

Practical coping strategies

Sharing what has genuinely helped — everyday tools and self-care approaches you can make your own.

Getting back into community

Company and confidence to reconnect — groups, activities and places that help you feel part of things again.

Navigating the system

A hand to make sense of services, appointments and paperwork — from someone who has been on the other side of it.

Your voice, amplified

Support to speak up for what you need and be heard — in your care, your plan and the decisions that affect you.

Who it's for

Peer support may suit you if…

You'd value time with someone who has their own lived experience of mental health.

You feel isolated and want to reconnect with people and community.

You want practical, been-there support alongside your clinical care.

Your NDIS plan includes Core or Capacity Building funding for support.

The Ellira difference

Support built on equality, not hierarchy — and backed by a whole clinical team.

Genuine lived experience

Our peer workers have their own recovery journeys — trained, supervised and connecting with you as an equal, not from above.

Joined up with your care

With psychology, recovery coaching and coordination under one roof, your peer worker can link in with your wider team whenever you want.

How we deliver it

Matched on what matters

01

We get to know you

A free, no-pressure chat about where you're at and the kind of person you'd feel most comfortable with.

02

We match your peer

A peer worker whose experience and style fit yours — someone you can genuinely relate to.

03

We follow your lead

You set the pace and the focus — catch-ups happen where and when suit you, at home, out and about or online.

Common questions

Good to know

How is peer support different from recovery coaching?

Peer work is built on shared lived experience — connecting as equals, sharing hope and practical know-how. Recovery coaching is a structured, goals-focused capacity-building relationship. They complement each other well, and many people have both.

Do peer workers give clinical or medical advice?

No — peer workers share lived experience and practical support, not clinical treatment. When you need clinical care, they'll help you connect with our psychologists or your existing team.

Where do we meet?

Wherever feels right — at home, out in the community over a coffee, at an activity, or online. It can change as you do.

Explore more
01

Supported Independent Living

02

Assistance with Daily Life

03

Psychosocial Recovery Coaching

04

Support Coordination

05

Psychology & Therapeutic Supports

Someone who gets it, in your corner.

Make a referral or book a free intake call — we'll talk through how peer support could work for you. No pressure, no obligation.