04 Service · Support Coordination

Make sense of your plan — and make it work.

A support coordinator helps you understand your NDIS plan, connect with the right providers and make every dollar work toward your goals — so your plan is something that works for you, not a puzzle to solve alone.

A support worker and participant talking together outdoors

Your plan, working as one.

What a coordinator
does for you

What's included
Making your plan work

Understanding your plan

We translate the jargon and help you understand exactly what your funding covers and how to use it.

Finding the right providers

We connect you with providers who fit your needs, goals and preferences — and help you compare options.

Coordinating your supports

We keep the moving parts talking to each other, so your supports work as one joined-up team.

Making your budget count

We help you plan your funding so it lasts and delivers the outcomes that matter most to you.

Preparing for plan reviews

We help you gather evidence and put your case forward, so your next plan reflects what you really need.

Building your confidence

Over time we build your capacity to manage more of your own plan — as much as you want to.

Who it's for

Support coordination may suit you if…

Your plan feels complex and you'd like help making sense of it.

You want help finding and connecting with the right providers.

You'd like to get more from your funding and prepare well for reviews.

Your NDIS plan includes Support Coordination funding.

The Ellira difference

On your side — and happy to point you anywhere that helps.

We work for you, not providers

We'll connect you with whoever is the best fit — inside Ellira or out. Your goals come before our books, every time.

Building your independence

Good coordination should make you more capable over time — we teach as we go, so you're never left dependent.

How we deliver it

Matched to you, from day one

01

We map your plan & goals

A free intake conversation to understand your plan, your priorities and what you want to achieve.

02

We connect the pieces

We find and connect the right providers and get your supports set up and working together.

03

We stay alongside you

Ongoing check-ins, help with issues, and preparation for reviews — as your plan and goals evolve.

Common questions

Good to know

What's the difference between plan management and support coordination?

Plan management handles the money — paying invoices and tracking your budget. Support coordination helps you understand your plan, choose providers and make it all work together. They're different funding lines and many people have both.

Do you only refer within Ellira?

No. We connect you with whoever is the best fit for your goals, including other providers. Independence and choice are the point.

Do you offer specialist support coordination?

Yes — for more complex situations that need a higher level of support, we can provide specialist support coordination where your plan funds it.

Explore more
01

Supported Independent Living

02

Assistance with Daily Life

03

Psychosocial Recovery Coaching

05

Psychology & Therapeutic Supports

Let's make your plan work for you.

Make a referral or book a free intake call — we'll help you get the most from your plan. No obligation.